UI/UX Review of a bank app


I apologize for being absent. For the past ~2 months, I've collected quite a lot of topics for newsletter issues; hopefully, you will like them.

Today I want to share with you a screenshot from my bank app and make a quick review of the problems it has. In my humble opinion, of course.

Here we go.

There are quite a few problems:

1. Separated from each other, the expiration date, card number, and security code are all part of the card credentials.

The thing is, if you need to see card number, chances are you also need CCV and expiration date. It would be better to group them.

Here is an example of another app. Note that these are not inputs, just text labels that resemble cards. That's why there are no labels.

2. What’s the difference between “History” and “Online transactions”?

In fact, "Online transactions" shows incomplete transactions, while "History" shows completed ones.

For most users, this is excessive information, which can be hidden under the "status" label or similar.

3. There is an inconsistent space between labels and values.

A small detail, yet it shows the overall quality of the product.

4. Displaying two balances is confusing since not everyone knows the difference, and likely most people need only one of them.

Every time I use the app I try to remember which one is "the true one".

5. Having information about Google Play is good. However, the card information occupies more than half of the screen.

What do you need more on a daily basis — a list of transactions or information about Google Pay?

That's it for today,

Cheers!

Victor Ponamariov

I'm a full-stack developer that is passionate about good user interfaces. In my newsletter, I talk mainly about UI/UX stuff. You could expect an email or two in a month, I'm not aiming to spam you with non-useful info.

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